Returns & Exchanges
At Bonny, we want your home to feel just right, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If a piece doesn't fit your space perfectly, our hassle-free process ensures you can find the ideal replacement with ease.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return shipment.
Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing